iPOSpays FeaturesHow to Process Transactions with Fee Types on CloudPOS

How to Process Transactions With Fee Types on CloudPOS

This document explains how configured fee types are displayed and managed during transactions in CloudPOS. It covers how fees are applied across supported payment methods, including Send Payment Link, Pay Now, and Pinpad transactions, and how merchants can review, adjust, or remove applicable fees during the payment process.

Steps to Enable Fee from the iPOSpays Portal

Before processing transactions, the required fee type must be enabled and configured in the iPOSpays Portal. Refer to the document below for detailed fee configuration steps.

How to Enable and Configure Fee Types on iPOSpays

Steps to Process a Fee Type-Enabled Transaction on CloudPOS

Custom Fee

Once the Fee is enabled for the TPN in the portal, it will be included in the transaction and reflected in the breakdown across all supported payment types in CloudPOS.

Step 1: Enter the Transaction Amount

  • Enter the transaction amount on the CloudPOS Payment screen

Step 2: View Transaction Breakdown

  • The Break down section expands and displays the payment amount details.
  • The breakdown includes:
    • Sale amount
    • Custom Fee (if enabled)
    • Taxes (if enabled)
    • Total amount

Step 3: Remove Custom Fee (Optional)

  • Click the remove (×) icon next to Custom Fee
  • A confirmation option will appear
  • Click Delete to remove the fee

Step 4: Proceed Based on Payment Type

A. Send Payment Link

  • Click Send Payment Link
  • The payment link is sent to the customer via email

Customer Flow:

  • After opening the link, the hosted payment page will open
  • Click the dropdown arrow near the amount
  • View the fee breakdown (including Custom Fee and taxes)

B. Pay Now

  • Select Pay Now
  • Choose the payment method:
    • Card
    • Bank
    • Cash
  • If Card or Cash is selected, the Break down section expands and displays the applicable fee details.
  • If Bank is selected, the Breakdown section is not displayed. The transaction proceeds without showing the breakdown screen.
  • The Break down section expands and displays the Custom Fee details.
  • Review or remove the Custom Fee if required
  • Proceed with payment

C. Pinpad

  • Select Pinpad
  • Enter the amount in the Amount field
  • The Break down screen opens with the Custom Fee details
  • Review or remove the Custom Fee if required
  • Click Process
  • The transaction is sent to the terminal
  • Customer completes the payment on the device

Step 5: Complete the Transaction

  • Proceed with the selected payment method
  • The final amount (including Custom Fee, if applied) is processed

Surcharge

Step 1: Enter the Transaction Amount

  • Enter the amount

Step 2: View Transaction Breakdown

  • The Break down section expands and displays the payment amount details.
  • The breakdown includes the surcharge
  • The message is displayed:
    • “Surcharge will be automatically removed if you use a debit card”

Step 3: Remove Surcharge (Optional)

  • Click the remove (×) icon

  • Confirm deletion

Step 4: Payment Type Behavior

  • Send Payment Link:
    • The hosted payment page will open
    • Click the dropdown arrow near the amount
    • View surcharge in the breakdown
  • Pay Now :

    • Select Pay Now

    • Choose the payment method:

      • Card
      • Bank
      • Cash
  • The Break down section expands and displays the applicable fee details.
  • Review or remove the Custom Fee if required
  • Proceed with payment
  • If Bank is selected, the Break down section is not displayed. The transaction proceeds without displaying the fee details.
  • Pinpad:
    • Select Pinpad
    • Enter the amount in the Amount field
    • The Break down section expands and displays the applicable fee details.
    • Review or remove the Custom Fee if required
    • Proceed with payment

Tender Based Pricing

Once Tender Based Pricing is enabled for the TPN, the applicable Tender Based Pricing will be automatically applied based on the selected payment method and reflected in the transaction breakdown.

Step 1: Enter the Transaction Amount

  • Enter the transaction amount on the CloudPOS Payment screen

Step 2: View Transaction Breakdown

  • The Break down section expands and displays the payment amount details.
  • The breakdown includes:
    • Sale amount
    • Tender Based Pricing ( based on payment type)
    • Taxes (if enabled)
    • Total amount

Step 3: Remove Tender Based Pricing (Optional)

  • Click the remove (×) icon next to Tender Based Pricing
  • A confirmation option will appear
  • Click Delete to remove the surcharge

Step 4: Proceed Based on Payment Type

A. Send Payment Link

  • Click Send Payment Link
  • The payment link is sent to the customer via email

Customer Flow:

  • Open the payment link
  • The hosted payment page will be displayed
  • Click the dropdown arrow near the amount
  • View the detailed breakdown (including TBP and taxes)

B. Pay Now

  • Select Pay Now
  • Choose the payment method:
    • Card
    • Bank
    • Cash
  • The TBP is applied dynamically based on the selected payment method
  • If Card is selected:
    • The Break down screen expands with the Fee details
    • Review or remove the Fee if required
    • Proceed with payment
  • If Bank is selected, the Break down section is not displayed. The transaction proceeds without displaying the fee details.

C. Pinpad

  • Select Pinpad
  • Enter the amount in the Amount field
  • The Break down section expands below.
  • Review or remove the Fee if required
  • Click Process
  • The transaction is sent to the terminal
  • Customer completes the payment on the device

Step 5: Complete the Transaction

  • Proceed with the selected payment method
  • The final amount (including Tender Based Pricing, if applied) is processed

Dual Pricing

Once Dual Pricing is enabled for the TPN, the applicable card or cash price will be automatically applied based on the selected payment method and reflected in the transaction breakdown.

Step 1: Enter the Transaction Amount

  • Enter the transaction amount on the CloudPOS Payment screen

Step 2: View Transaction Breakdown

  • The Break down section expands and displays the payment amount details.
  • The breakdown includes:
    • Sale amount
    • Dual Pricing adjustment (based on payment type)
    • Taxes (if enabled)
    • Total amount

Step 3: Proceed Based on Payment Type

A. Send Payment Link

  • Click Send Payment Link
  • The payment link is sent to the customer via email

Customer Flow:

  • Open the payment link
  • The hosted payment page will be displayed
  • Click the dropdown arrow near the amount
  • View the detailed breakdown (including pricing adjustment and taxes)

B. Pay Now

  • Select Pay Now
  • Choose the payment method:
    • Card
    • Bank
    • Cash
  • The amount is dynamically adjusted based on the selected payment method
  • If Card is selected:
    • The Break down section expands and displays the applicable fee details.
    • Review or remove the Custom Fee if required
    • Proceed with payment
  • If Cash is selected:
    • The cash price will be displayed
  • If Bank is selected, the Break down section is not displayed. The transaction proceeds without showing the breakdown screen.

C. Pinpad

  • Select Pinpad
  • Enter the amount in the Amount field
  • The Break down section expands and displays the applicable fee details.
  • Review or remove the Fee if required
  • Click Process
  • The transaction is sent to the terminal
  • Customer completes the payment on the device

Step 4: Complete the Transaction

  • Proceed with the selected payment method
  • The final amount (including Dual Pricing adjustment, if applicable) is processed

True Cash Discount

Once True Cash Discount is enabled for the TPN, the cash discount will automatically apply when the customer selects cash as the payment method.

Step 1: Enter the Transaction Amount

  • Enter the transaction amount on the CloudPOS Payment screen

Step 2: View Transaction Breakdown

  • The Break down section expands and displays the payment amount details.
  • The breakdown includes:
    • Sale amount
    • True Cash Discount adjustment (based on payment type)
    • Taxes (if enabled)
    • Total amount

Step 3: Proceed Based on Payment Type

A. Send Payment Link

  • Click Send Payment Link
  • The payment link is sent to the customer via email

Customer Flow:

  • Open the payment link
  • Click the dropdown arrow near the amount
  • View the detailed breakdown (including discount and taxes)

B. Pay Now

  • Select Pay Now
  • Choose the payment method:
    • Card
    • Bank
    • Cash
  • If Cash is selected:
    • The cash discount is automatically applied
    • The discounted amount is displayed in the Break down section.
  • If Card is selected:
    • The Break down section expands and displays the applicable fee details.
    • Review or remove the Custom Fee if required
    • Proceed with payment
  • If Bank is selected, the Break down section is not displayed. The transaction proceeds without displaying the fee details.

C. Pinpad

  • Select Pinpad
  • Enter the amount in the Amount field
  • The Break down section expands and displays the applicable fee details.
  • Review or remove the Fee if required
  • Click Process
  • The transaction is sent to the terminal
  • Customer completes the payment on the device

Step 4: Complete the Transaction

  • Proceed with the selected payment method
  • The final amount (including True Cash Discount, if applicable) is processed
iPOSpays FeaturesDejaUP!