How to Process Transactions with Fee Types on POS Devices

This document explains how configured fee types are displayed and managed during transactions on POS devices. It covers how merchants can review transaction breakdowns, adjust pricing when permitted, and remove applicable fees such as Custom Fee, Surcharge, Tender Based Pricing (TBP), Dual Pricing, and True Cash Discount during the payment process.

Steps to Enable Fee from the iPOSpays Portal

Before processing transactions, the required fee type must be enabled and configured in the iPOSpays Portal. Refer to the document below for detailed fee configuration steps.

See How to Enable and Configure Fee Types on iPOSpays for detailed fee configuration steps.

Steps to Process a Fee Type-Enabled Transaction on POS

Custom Fee

Once the Custom Fee is enabled for the Terminal Profile Number (TPN), the fee will be applied and displayed on the POS device during the transaction.

Step 1: Enter the Transaction Amount

Enter the transaction amount on the payment screen.
Click OK to continue.

Step 2: View Transaction Breakdown

The terminal displays the transaction breakdown, including:

Sale amount
Tip (if added)
Custom Fee (if enabled)
Taxes (if enabled)
Total amount

Step 3: Remove Custom Fee (If Enabled)

If the Merchant Can Remove Fee option is enabled by the ISO:

Long-press on the Custom Fee line item on the POS device.
Enter the password (if prompted).
A confirmation message appears: “Are you sure you want to remove the fee?”
Click Yes to remove the fee.

Step 4: Confirm Updated Amount

The Custom Fee is removed from the transaction.
The remaining breakdown (Sale, Tip, Taxes) stays unchanged.
The total amount is updated accordingly.

Step 5: Complete Payment

Proceed with the payment process.

Surcharge

Once Surcharge is enabled for the Terminal Profile Number (TPN), the surcharge will be applied and displayed on the POS device during the transaction.

Step 1: Enter the Transaction Amount

Enter the transaction amount on the payment screen.
Click OK to continue.

Step 2: View Transaction Breakdown

The terminal displays the transaction breakdown, including:

Sale amount
Tip (if added)
Surcharge (if enabled)
Taxes (if enabled)
Total amount

Step 3: Remove Surcharge (If Enabled)

If the Merchant Can Remove Fee option is enabled by the ISO:

Long-press on the Surcharge line item on the POS device.
Enter the password (if prompted).
A confirmation message appears: “Are you sure you want to remove the fee?”
Click Yes to remove the surcharge.

Step 4: Confirm Updated Amount

The Surcharge is removed from the transaction.
The remaining breakdown (Sale, Tip, Taxes) stays unchanged.
The total amount is updated accordingly.

Step 5: Complete Payment

Proceed with the payment process.

Tender Based Pricing (TBP)

Once Tender Based Pricing (TBP) is enabled for the Terminal Profile Number (TPN), different prices will be displayed on the POS device based on the selected payment method.

Step 1: Enter the Transaction Amount

Enter the transaction amount on the payment screen.
Click OK to continue.

Step 2: View Transaction Breakdown

The terminal displays the transaction breakdown, including:

Sale amount
Tip (if added)
Fee (if enabled)
Taxes (if enabled)
Total amount

Step 3: Remove Fee (If Enabled)

If the Merchant Can Remove Fee option is enabled by the ISO:

Long press on the fee line item on the POS device.
Enter the password (if prompted).
A confirmation message appears: “Are you sure you want to remove the fee?”
Click Yes to remove the fee.

Step 4: Confirm Updated Amount

The fee is removed from the transaction.
The remaining breakdown (Sale, Tip, Taxes) stays unchanged.
The total amount is updated accordingly.

Step 5: Select Payment Method

The terminal displays different payment options with corresponding prices, such as:

Debit
Cash
EBT
Enter Card

Each option shows the final amount based on the selected payment method.

Step 6: View Additional Payment Options

Tap or swipe to view additional payment methods (Wallet if available).
The amount updates dynamically based on the selected option.

Step 7: Complete Payment

Proceed with the payment using the selected method.

Dual Pricing

Once Dual Pricing is enabled for the Terminal Profile Number (TPN), both cash and card prices will be displayed on the POS device during the transaction.

Step 1: Enter the Transaction Amount

Enter the transaction amount on the payment screen.
Click OK to continue.

Step 2: View Fee on Tip Line (If Enabled)

If the Display Fee on Tip Line option is enabled, the fee amount is displayed separately on the tip line before proceeding with the transaction.
Click OK to continue.

Step 3: View Transaction Breakdown

The terminal displays the transaction breakdown, including:

Sale amount
Tip (if added)
Fee (if enabled)
Taxes (if enabled)
Total amount

Step 4: Adjust / Remove Fee (If Enabled)

Click the scissor icon on the screen.
Enter the password (if prompted).
The Adjust Price window opens.

If the ISO has enabled this option, the merchant can:

Select the Fee checkbox to remove the fee.
Optionally adjust Local Tax or State Tax.

Click Adjust to apply the changes.

Step 5: View Updated Amount

The fee is removed (if selected).
The total amount is updated accordingly.
The remaining breakdown (Sale, Tip, Taxes) stays unchanged.

Step 6: Select Payment Type

The terminal displays both pricing options:

Cash Payment (lower amount)
Card Payment (higher amount including fee)

Step 7: Complete Payment

Select the preferred payment method and proceed with the transaction.

True Cash Discount

Once True Cash Discount is enabled for the Terminal Profile Number (TPN), both cash and card pricing will be applied and displayed on the POS device during the transaction.

Step 1: Enter the Transaction Amount